> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fivemanage.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upload files

> Learn how to upload images, videos, and audio files to Fivemanage and manage their retention settings.

Fivemanage provides a robust storage system designed for high-performance media hosting. You can upload images, videos, and audio files directly through the dashboard with support for large files and automatic retention policies.

## How to upload files

Follow these steps to upload media to your team's storage:

<Steps>
  <Step title="Navigate to Storage">
    Open your [Dashboard](https://fivemanage.com/dashboard) and select **Storage** from the sidebar menu.
  </Step>

  <Step title="Open the Upload Dialog">
    Click the **Upload** button located at the top right of the storage interface.

    <Frame>
      <img src="https://mintcdn.com/fivemanage/ZLlDN1acjp72Uf9d/Screenshot2026-01-16at20.17.41.png?fit=max&auto=format&n=ZLlDN1acjp72Uf9d&q=85&s=b5a06c1aacaac67bcb895a254139bc17" alt="Upload button in the storage dashboard" width="4966" height="1924" data-path="Screenshot2026-01-16at20.17.41.png" />
    </Frame>
  </Step>

  <Step title="Select or Drag Files">
    You can either click the dashed area to open your file browser or simply drag and drop your files directly into the dialog.

    <Note>
      Fivemanage supports images, videos, and audio files up to **1GB** per file.
    </Note>

    <Frame>
      <img src="https://mintcdn.com/fivemanage/IFwlks6U97EGNUVd/Screenshot2026-01-16at20.22.21.png?fit=max&auto=format&n=IFwlks6U97EGNUVd&q=85&s=2d4090b72b721d2300d58da84f9b0393" alt="Upload dialog with drag and drop zone" title="" style={{ width:"100%" }} width="4984" height="2876" data-path="Screenshot2026-01-16at20.22.21.png" />
    </Frame>
  </Step>

  <Step title="Configure Retention Exemption (Optional)">
    If you want specific files to be kept permanently regardless of your team's auto-deletion policies, check the **Retention Exempt** box.

    <Info>
      Files marked as **Retention Exempt** will never be automatically deleted by the system.
    </Info>
  </Step>

  <Step title="Start the Upload">
    Click **Upload All** to begin the process. You can monitor the progress of each file individually. Once finished, you'll receive a notification and the files will appear in your storage list.
  </Step>
</Steps>

## Retention Exemption

By default, Fivemanage may automatically delete older files based on your team's retention settings to help manage storage and costs.

### Why use Retention Exemption?

* **Permanent Assets:** For logos, UI elements, or critical evidence that must never be deleted.
* **Specific Overrides:** Allows you to keep individual files even if your general policy is set to 7 or 30 days.

When a file is marked as exempt, it displays a badge in the dashboard to indicate it will be skipped during automatic cleanup.

## Retention Policies & Quality

You can manage your global retention policies in the **Storage Settings** tab.

* **Per-type Retention:** Set different expiration periods for images, videos, and audio.
* **Image Quality:** Optionally override image quality to optimize for storage space or performance.

## Supported File Types

| Category   | Supported Formats          | Max Size |
| :--------- | :------------------------- | :------- |
| **Images** | PNG, JPEG, GIF, WebP, etc. | 1 GB     |
| **Videos** | MP4, WebM, MOV, etc.       | 1 GB     |
| **Audio**  | MP3, WAV, OGG, etc.        | 1 GB     |